Return & Refund Policy

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Last Updated: July 6, 2026

Thank you for shopping with Spiritualista.

Please read this Return & Refund Policy carefully before making a purchase.

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Digital Products

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All products and services sold by Spiritualista are digital products delivered electronically. No physical products are shipped.

Because digital products are immediately accessible or delivered electronically, all sales are final.

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No Returns

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Due to the nature of digital products, we do not accept returns or exchanges once an order has been placed.

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No Refunds

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We do not offer refunds for any digital products, including but not limited to:

• Digital downloads

• Spiritual readings

• Personalized readings

• Videos

• Digital guides

• Questionnaires

• Any other digital services or content

By completing your purchase, you acknowledge and agree that your order is non-refundable.

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Incorrect Email Address

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Customers are responsible for providing a valid and accessible email address during checkout.

Spiritualista is not responsible for orders that cannot be delivered because of an incorrect, invalid, or inaccessible email address provided by the customer.

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Technical Issues

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If you experience a technical problem that prevents you from accessing your purchased digital product, please contact us.

We will make reasonable efforts to:

• Resend your digital order.

• Correct any delivery issues caused on our end.

• Assist you in accessing your purchase.

Technical assistance does not guarantee a refund.

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Incorrect or Duplicate Orders

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If you believe you received the wrong digital product or were charged more than once for the same order, please contact us as soon as possible so we can investigate and resolve the issue.

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Personalized Services

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Personalized spiritual readings, custom services, or any work that has already begun or been completed are not eligible for cancellation or refund.

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Order Cancellation

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Orders cannot be canceled once payment has been successfully processed, as fulfillment of digital products may begin immediately.

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Contact Us

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If you have questions regarding your purchase or need assistance with accessing your digital product, please contact us:

Email: spiritualistas@gmail.com

Please include:

• Your full name

• Your order number

• The email address used during checkout

• A description of the issue

We will respond as quickly as possible to assist you.​