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FAQ
Frequently asked questions
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At Spiritualista, every offering is created with care, intention, and a significant investment of time, energy, and intuitive work. Because of the personalized and digital nature of our services, all sales are final.
Digital Readings & Intuitive Services
Tarot readings, pendulum sessions, dowsing services, intuitive guidance, custom video readings, and all other digital or personalized spiritual services are non-refundable once purchased.
These offerings are created specifically for you and cannot be returned, exchanged, or resold.
Lucky Scoop Readings
Lucky Scoop Readings are custom-made experiences that combine intuitive interpretation, randomized themes, and personalized spiritual guidance. Due to the unique nature of each reading, refunds, cancellations, or exchanges cannot be offered once an order has been placed.
E-mail Delivery
Customers are responsible for providing a valid and accessible email address in the time of purchase. Many of Spiritualista's services, readings, videos, intake questionnaires and digital products are delivered electronically a few days after purchase. It is the customer's responsibility to ensure that the provided email address is entered correctly and that they can receive emails from Spiritualista.
Your email will not be saved or added to any newsletter without your consent.
Please check your spam, junk, promotions and filtered folders before contacting support regarding a missing delivery.
Spiritualista cannot be held responsible for delays or non-delivery resulting from incorrect email addresses, full mailboxes, spam filtering, or other issues beyond our control.
Customer Responsibility
By purchasing a reading or spiritual service, you acknowledge that:
Spiritual and intuitive guidance is provided for personal reflection and entertainment purposes.
Outcomes, predictions, and interpretations are subjective and cannot be guaranteed.
It is your responsibility to use your own judgment when making personal, financial, legal, medical, or relationship decisions.
If you experience a genuine technical problem, such as not receiving your reading or being unable to access purchased content, please contact us and we will do our best to resolve the issue promptly.
Questions
If you have any questions about an offering before purchasing, please feel free to reach out to spiritualistas@gmail.com
We are always happy to help you choose the service that best suits your needs before you place an order.
Thank you for supporting Spiritualista and allowing us to be part of your spiritual journey.
My intention is to provide guidance and support in a way that empowers you to make your own decisions. All readings are offered with respect and the understanding that you always have free will.
Before booking a reading, please note:
☾ You must be 18 years or older to receive a reading.
☾ Tarot and intuitive readings are intended for personal growth, reflection, and spiritual guidance. They should not replace professional medical, legal, financial, psychological, or other qualified advice.
☾ I do not provide readings regarding pregnancy, fertility, medical diagnoses, legal matters, gambling, investments, financial speculation, criminal activity, or lottery outcomes.
☾ I do not predict exact dates, guarantee outcomes, or claim absolute certainty about future events.
☾ Readings are not a substitute for emergency services, therapy, healthcare, or professional support.
☾ I believe in free will. The future is influenced by the choices we make, and readings reflect current energies and possibilities rather than fixed destinies.
☾ All sessions are confidential and conducted with respect, compassion, and without judgment.
Thank you for allowing me to be part of your journey.
How does a tarot reading work?
A tarot reading uses the cards as a tool for intuitive insight and guidance. I interpret the symbols and energies that emerge to help you gain clarity on your situation and possible ways move forward.
Do I need to have a specific question?
Not at all. You can come with a specific question, a general area of life you’d like guidance on, or simply ask what messages are most important for you at this time.
Can tarot predict the future?
I view tarot as a tool for exploring current energies and possibilities, rather than predicting a fixed future. We always have free will, and our choices shape the road ahead.
What kinds of questions can I ask?
Many clients ask about relationships, career, life purpose, personal growth, spiritual development, decision-making, and navigating life transitions.
Do I need to be spiritual to get a reading?
No. People from all backgrounds and belief systems seek readings. Curiosity and an open mind are all that’s required.
How should I prepare for my reading?
Take a few moments to relax, reflect on what you’d like guidance on, and arrive with an open mind. There is no need to prepare extensively.
Will you tell me exactly what I should do?
No. My goal is not to make decisions for you, but to offer insight and perspective so you can make empowered choices for yourself.
What if the reading doesn’t resonate immediately?
Sometimes a message makes sense right away, while other times it becomes clearer as events unfold. I encourage clients to approach readings with curiosity rather than expectation.
Are readings confidential?
Yes. Everything discussed during a reading is treated with respect and confidentiality.
Can I ask about another person?
You may ask about your relationship or dynamic with another person, but I focus on your experience, choices, and growth rather than attempting to invade someone else’s privacy.
How often should I get a reading?
This varies from person to person. Some people book readings during major life transitions, while others check in periodically for guidance and reflection.
What happens after I buy a reading?
Once your purchase is confirmed, I’ll reach out to your e-mail (usually within 24 hours, unless you've purchased several readings) with a PDF containing the written results of your reading. In the case of Lucky Scoop tarot readings you will receive a video instead.
I believe that we are all expressions of the same consciousness. Through my own spiritual experiences, I’ve come to see nonduality: the understanding that we are never truly separate, as the foundation of intuitive work. If everything is connected, then it makes sense that we can receive information through that connection.
I also believe that the universe is constantly communicating with us. Synchronicities and meaningful patterns are always present, helping guide us along our path. This is what first drew me to divination. Tarot and other intuitive tools help translate the unseen into something tangible, giving form and symbolic language to messages that might otherwise be difficult to grasp.
I hyperfixate on topics and it's one of my greatest gifts
I love spending hours making digital moodboards
My camera roll is mostly screenshots
I have studied cosmetic chemistry, herbalism, psychology, media & design
I speak 4 languages fluently (Swedish, Portuguse, English & Spanish)
Drawing has been one of my biggest passions in life since basically birth
I love baking sweet treats
My favorite plant is Nepeta Cataria (catnip)
I could possibly spend a month completely alone and absolutely thrive
I hoard crystals, tarot and oracle decks
☾ Starting the day with a coffee chilling in bed for a while
☾ Pulling the daily tarot card to take the temp on the energies
☾ Meditation and/or yin yoga
☾ Caring for my plants and caring for the plants at work (garden center)
☾ Creating content, readings, and guided meditations
☾ Sending voice notes to my friends because voice notes are the best
☾ Ending the day with gratitude and cuddles with my cat Sirius
Things I Love:
☾ Integrity
☾ People that are in the sweet spot between assertive and kind
☾ Super Milk hair primer by Lush
☾ Beaches with fine sand and crystal water
☾ Chamomile, eucalyptus, and the scent of lavender
☾ All animals but especially cats, squirrels and birds
☾ Designing
☾ Brazilian food
Things I’m Not A Fan Of:
☾ Cilantro, cucumber and licorice
☾ Small talk
☾ Watching TV
☾ Carbonated water
☾ Stress
If you have any questions regarding your order, a service, delivery, or anything else, please feel free to get in touch.
You can contact Spiritualista at:
Email: spiritualistas@gmail.com
We aim to respond to all inquiries as promptly as possible. Please allow additional time during busy periods and remember to check your spam or promotions folder if you are expecting a reply.
Thank you for your patience and for supporting Spiritualista.
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