At Spiritualista, every offering is created with care, intention, and a significant investment of time, energy, and intuitive work. Because of the personalized and digital nature of our services, all sales are final. Digital Readings & Intuitive Services Tarot readings, pendulum sessions, dowsing services, intuitive guidance, custom video readings, and all other digital or personalized spiritual services are non-refundable once purchased. These offerings are created specifically for you and cannot be returned, exchanged, or resold. Lucky Scoop Readings Lucky Scoop Readings are custom-made experiences that combine intuitive interpretation, randomized themes, and personalized spiritual guidance. Due to the unique nature of each reading, refunds, cancellations, or exchanges cannot be offered once an order has been placed. E-mail Delivery Customers are responsible for providing a valid and accessible email address in the time of purchase. Many of Spiritualista's services, readings, videos, intake questionnaires and digital products are delivered electronically a few days after purchase. It is the customer's responsibility to ensure that the provided email address is entered correctly and that they can receive emails from Spiritualista. Your email will not be saved or added to any newsletter without your consent. Please check your spam, junk, promotions and filtered folders before contacting support regarding a missing delivery. Spiritualista cannot be held responsible for delays or non-delivery resulting from incorrect email addresses, full mailboxes, spam filtering, or other issues beyond our control. Customer Responsibility By purchasing a reading or spiritual service, you acknowledge that: Spiritual and intuitive guidance is provided for personal reflection and entertainment purposes. Outcomes, predictions, and interpretations are subjective and cannot be guaranteed. It is your responsibility to use your own judgment when making personal, financial, legal, medical, or relationship decisions. If you experience a genuine technical problem, such as not receiving your reading or being unable to access purchased content, please contact us and we will do our best to resolve the issue promptly. Questions If you have any questions about an offering before purchasing, please feel free to reach out to spiritualistas@gmail.com We are always happy to help you choose the service that best suits your needs before you place an order. Thank you for supporting Spiritualista and allowing us to be part of your spiritual journey.